Air New Zealand Flight NZ99 Diverts Back to Auckland Due to Windscreen Damage

Air New Zealand's international flight, NZ99, en route from Auckland to Tokyo, was compelled to turn back mid-air due to a windscreen damage incident. The Boeing 787-9 Dreamliner had been in flight for approximately three-and-a-half hours and was nearing Vanuatu when the situation was detected, leading to a decision to return to Auckland for safety purposes.

3.5 hours into a flight to Tokyo and now we are being diverted back to Auckland due to a technical issue 🥲

— Jake Law (@therealjakelaw) June 19, 2023

 David Morgan, Air New Zealand's Chief Operational Integrity and Safety Officer, reported that the outer layer of the aircraft's multi-layered windscreen had suffered damage. He explained, "Aircraft windows are designed with multiple layers to endure potential damage. However, in keeping with our standard operating procedures and commitment to the safety of our customers and crew, we made the decision to return to Auckland."

 After having taken off shortly past 9 a.m., the plane touched back down on Auckland soil just after 3 p.m. The entire team promptly set to work rebooking passengers onto the next available flights, appreciating their patience throughout the unexpected detour.

 As investigations continue to pinpoint the cause of the windshield damage, Air New Zealand confirmed that the likelihood of an object impact at an altitude of 35,000 feet can be ruled out. The event underlined the airline's unwavering commitment to safety, even in the face of unforeseen circumstances.